Personal data

Personal data protection policy for the website

The purpose of this personal data protection policy is to specify the methods of collection, use and processing of data communicated by users of the site operated by SOCIETE ARLESIENNE DE COSMETIQUES (the "Users").

For the purposes of interpretation, terms with a capital letter have the meaning given to them in article 1 of the General Conditions of Sale.

It is possible to visit the Site without providing personal data.

Nevertheless, it will not be possible to buy the Products on the Site and therefore to place an Order without providing personal data.

1. Collection of personal data

Users provide personal data to the Seller as follows:

- the creation of a customer account which involves completing the registration form,

- Orders placed,

- cookies.

2. Purpose of processing

When creating customer accounts and Orders, the Seller, site publisher and data controller, records and processes the data collected in a customer file.

This file allows you to:

- manage orders: payment, invoicing, processing, delivery, choice of trial doses offered;

- manage the customer account;

- carry out marketing operations (loyalty, promotions) and send advertisements by e-mail to Users who have not opposed it or who have accepted it:

 on Products similar to those they ordered,
 on other Products offered by the Seller.

- transmit the data of Users who have accepted it to the Seller's business partners, to enable them to send them advertising.

The legal basis for the purpose of the processing of personal data is the execution of the contract for the management of Orders and the customer account, in accordance with article 6.1 (b) of the European Regulation on the protection of personal data (“ GDPR”).

Regarding the commercial solicitation by email on products similar to those ordered by Users, the legal basis is the legitimate interest of the company in the promotion of its Products by the Seller to its Customers, in accordance with the provisions of article 6.1 .f GDPR.

Finally, on the legal basis of consent provided for in Article 6.1.a of the GDPR, the personal data collected may be used to send commercial solicitations by email on other products offered by the Seller, and the email addresses -mail collected may be transmitted to business partners.

3. Use of data for commercial prospecting purposes

Any prospecting by e-mail, call or SMS, from the Seller or its business partners, will only be carried out after obtaining the User's consent.

Consent is obtained by checking an acceptance box when creating the customer area.

Even after having ticked this box, the User can modify his choice at any time, by writing to the contacts mentioned in the paragraph “Exercise of the rights of the User”.

Each e-mail and each SMS will provide the possibility for the User to oppose the sending of new prospecting e-mails or SMS.

4. Category of data collected

As part of the sale of its Products on the Site and for the purposes mentioned in the paragraph “Purpose of processing” above, the Seller may collect the following personal data:

- Identity: title, surname, first name, address, delivery address, telephone number, e-mail address, date of birth, internal processing code allowing the identification of the Customer, data relating to registration on opposition lists,

- Data relating to orders: transaction number, details of purchases, amount of purchases, data relating to the payment of invoices (payments, unpaid bills, discounts), return of Products,

- Data relating to the means of payment: bank card number, expiry date of the bank card, visual cryptogram (which is immediately erased),

- Data necessary for carrying out loyalty and prospecting actions: purchase history.

5. Characteristics on the use and collection of personal data

The User is not obliged to fill in all the fields of the customer area registration form or the Order form.

The mandatory nature of the communication of information is indicated by the presence of an asterisk. Failure to communicate this data will result in the impossibility for the Seller to process the User's registration or Order request.

6. Recipients of personal data collected

The Seller's customer and billing services are the recipients of all categories of personal data.

Its subcontractors, responsible for the Delivery of Orders, are recipients of the identity, address and telephone number of Customers.

The email addresses of Users who have accepted it are made available to the Seller's business partners, the regularly updated list of which is as follows:
- La Poste – Colissimo

7. Duration of data retention

The User's personal data is kept and processed for the duration necessary to achieve the purpose pursued and at most for the durations mentioned in this data protection policy:

- for the data necessary for the management of Orders: for the entire duration of the commercial relationship and ten (10) years for accounting obligations;

- for the data necessary to carry out loyalty and prospecting actions: for the entire duration of the commercial relationship and three (3) years from the last purchase;

- for data concerning the lists of opposition to receiving commercial prospecting: three (3) years.

The data relating to the means of payment are not kept by the Seller, they are immediately deleted upon payment of the purchase.

8. User rights in the context of data collection

Each User has rights over the personal data concerning him collected by the Seller in the context of the sale of his Products on the Site as detailed below.

To. Right of access and communication of data

Every User has the right of access to the personal data collected concerning him.

The User may ask the Seller at any time for the communication of data concerning him, subject to being able to prove his identity, in order to preserve the confidentiality of said personal data.

b. Right to rectification and erasure of data

The User may obtain from the Seller the rectification of personal data concerning him which is inaccurate, erroneous, incomplete or obsolete.

The User is also entitled to obtain the erasure of personal data concerning him.

The Seller will rectify or erase the data as soon as possible.

vs. Right of objection

The User may oppose the processing of his personal data either for legitimate reasons, or to obstruct the processing of personal data concerning him for the purposes of commercial prospecting.

d. Right to withdraw consent

The User may withdraw the consent he has given for the processing of his personal data at any time, and in particular when he had consented to his e-mail address being transmitted to the Seller's business partners.

e. Right to restriction of processing

In accordance with article 18 of the GDPR, the User has a right to limit the processing of personal data concerning him under the conditions provided for by the same article.

f. Right to data portability

Under the conditions provided for in Article 20 of the GDPR, the User may receive personal data concerning him from the Seller, in a structured, commonly used and machine-readable format in order to communicate them to another data controller.

9. Exercise of User rights

To exercise the aforementioned rights or for any question on the processing of personal data in the context of the use of the Site, the User may contact the Seller by post at the following address:

16 Republic Square
13200 ARLES

or by email at

If, after having contacted the Seller, the User considers that his rights have not been respected, he may submit a complaint online to the CNIL.


To. General information and operation

During his first connection to the site, the User is warned by a banner at the bottom of the screen that information relating to his navigation is likely to be recorded in files called “cookies”.

Cookies are text, image or software files, of limited size, saved on a person's computer, tablet or mobile phone when consulting a website through their computer, tablet or his telephone. Cookies allow the publisher of a website to recognize the person visiting their site.

However, the information collected through cookies is in no way personal data. These include the pages visited by the User, the advertisements on which the latter clicked, the type of browser used and the IP address.

The cookies used by the Seller are intended to allow the User a smooth and optimal navigation.

Cookies are also essential to access certain secure areas.

The different types of cookies that may be used by the Seller are detailed below.

1. Technical cookies

Technical cookies are strictly necessary for the provision of the Seller's service as requested by the User.

These are session ID, authentication, interface customization, and "shopping cart" cookies.

In accordance with the recommendations of the CNIL, these cookies are exempt from the prior collection of the User's consent.

2. Audience measurement cookies

The Seller uses the Google Analytics tool, which deposits audience measurement cookies on the User's terminal.

These cookies make it possible to obtain information on the navigation of Users (number of visits to the Site, pages visited).

They are collected using the IP address of Users.

Audience measurement cookies make it possible to establish traffic analysis statistics and to know, for example, the most visited pages of the Site.

They thus allow the Seller to improve its content by identifying the most popular pages.

By continuing to browse the Site, the User accepts the deposit of audience measurement cookies on his terminal.

3. Sharing cookies

The Site uses sharing buttons on social networks, which allow the User to share elements of the Site with other users of the social networks concerned.

The User must be logged into his account on the social network to be able to share the desired elements by clicking on the share button.

In this case, a third-party cookie will be placed on the User's terminal after obtaining their consent.

Furthermore, when the User is connected to the social network, the sharing buttons will link the pages and content of the Site visited by the User with his account on the social network.

In this case, the protection of the User's personal data will be exclusively covered by the policy of the social network, in this case, Facebook.

4. Targeted or advertising cookies

These cookies collect information on the User's browsing in order to offer him targeted advertising adapted to his centers of interest.

The Seller is also likely to associate the information collected by cookies with the personal data provided by the User when creating his customer account, subject to his choices, in order to directly address targeted advertisements or to display advertisements on the Site that are specifically intended for it.

This type of cookie requires the prior consent of the User.

b. Managing cookie preferences

The User has the option of accepting or refusing the deposit of cookies on his terminal.

Indeed, when the User first connects to the Site, a banner appears, informing him that cookies are likely to be saved on his terminal, as well as the purposes of these cookies and the possibility of oppose these cookies.

It is expressly specified that the continuation of the navigation on the Site implies acceptance by the User of the deposit of cookies on his terminal.

In addition, the refusal to deposit cookies, and in particular technical cookies, on the User's terminal will be likely to alter the operation of the Site and the User's access to his customer account.

Consequently, the Seller cannot under any circumstances be held responsible for any deterioration in navigation on the Site in the event of refusal to deposit the cookies necessary for the operation of the Site by the User.

The User can modify his choice relating to cookies at any time, by configuring his internet browser.

The procedure to follow is different for each internet browser. The User can inquire by clicking on the links below.

For Google Chrome:

For Internet Explorer:

For Mozilla Firefox:

For Opera:

For Safari:

For any question or request for additional information concerning the Seller's policy relating to cookies, the User may contact the Seller by e-mail at


emblèmes d'Arles


Or the "Champs-Elysées", one of the emblems of the Roman heritage of Arles, in Provence, painted by Van Gogh and Gauguin.

From the Venus of Arles, a sculpture from the Roman era representing the goddess Aphrodite, "the most beautiful woman in the kingdom" according to Louis XIV, now in the Louvre.

And Arles itself, an inspiring city whose artistic activity, traditions and historical heritage give it a unique identity.

Of a striking nature

The beauty of the landscapes of the Alpilles.

The charm of chic and intimate Provence.

The magic of the Camargue, raw and wild land.

fondateurs Alyscamps

Of my family

My husband, Jean-François, pharmacist and born in Arles, has always wanted to highlight his city, like his grandfather in love with Van Gogh.

My children and supporters, Camille and Pierre.

And myself, pharmacist and Arlesian at heart, I have created Alyscamps, combining science and beauty while promoting this unique Provence.

of a need

High-performance cosmetics using ingredients of natural origin, sourced in Provence or from research that has demonstrated their effectiveness.

Formulas as "clean" as possible while respecting health and the environment.

Multi-benefit or multi-function products to limit the accumulation of products on the skin in order to let it breathe as much as reducing overconsumption.

A way to respond to our daily family struggle: take care of atopic, reactive skin... while having fun!


My Expertise

Me, Julie, founder of Alyscamps and doctor of pharmacy specialized in the vigilance of health products. My experience as a former pharmacy intern in Paris hospitals and my experience with health authorities, the pharmaceutical industry and my own consulting company give me the independence needed to found my own brand.

I stay true to my principles. An ethics guided by the Oath of Galen, pronounced by all doctors of pharmacy. A line of conduct: rely on scientific results to select effective and safe ingredients. An unconditional deal that I take particularly to heart: transparency.

The banned ingredients charter

With Alyscamps, any undesirable or suspected undesirable ingredient is banned.

We limit the use of allergens – our fragrances are virtually free of them – and restrict the use of substances that have a harmful impact when used in large quantities or in combination with other products.

Our formulation charter eliminates the use of endocrine disruptors, parabens, silicones, phenoxyethanol, BHA (ButylHydroxyAnisole), BHT (ButylHydroxyToluene), triclosan, titanium dioxide, methylisothiazolinone (MIT), methylchloroisothiazolinone (MCIT), nanoparticles, salicylic acid, alcohol benzyl, benzophenones, mineral oils, synthetic fragrances, dyes, sodium lauryl sulphate, sodium laureth sulphate, ammonium lauryl sulphate and ammonium laureth sulphate.

The alcohol concentration is limited to 0.3%.

An expert team with proven know-how

The Alyscamps house is a story of people, a team of experts selected for their skills and who have always supported the project.


INITIATIVES PAYS D'ARLES supports society.

Our Care, Promises

Multi-benefit or multi-function treatments

By creating "all-in-one" multi-active treatments, we make sure to limit the excess of products in your bathroom as much as possible, for the good of your skin and the environment.

In a single step, your skin is filled with everything it needs, its balance is preserved.

The search for efficiency

The effectiveness of the active ingredients selected for the formulation of Alyscamps treatments is scientifically proven (patents, studies and scientific literature).

The concentration rate of the active ingredients used is carefully respected in order to guarantee their optimal effectiveness.

Thus, the benefits are there in a single gesture.

Nature at the heart of care

97% to 99% of the selected ingredients are of natural origin.

Some are sourced in the south of France, such as derivatives of olive trees, sunflowers, apricots or from Mediterranean plants, such as lentisk pistachio, almonds or figs.

The others come from plants and come from research, such as acetylated hyaluronic acid (known as "Filler" with wrinkle-filling benefits), the anti-inflammatory bisalolol or the vitamin C derivative. The anti-pollution filter and the prebiotic are also of natural origin.

The pleasure at the key

Each of our treatments is meticulously thought out to offer you a real moment of well-being.

Silky and non-sticky textures, a few notes of a delicate perfume... nothing has been left to chance.

The perfumes were created exclusively for Alyscamps by Maïlis Richard-Royer, an expert in 100% natural fragrances, and are then produced by the perfumer Robertet in Grasse.

A delicate universe composed of three olfactory signatures (feminine, masculine and unisex).

Fig tree notes are wrapped in a floral heart, in the freshness of aromatic, woody or fruity notes (rose, violet, rosemary, iris, myrtle, bergamot, peppermint, etc.).


Le Moulin de la Cravenco

Promoting local sectors in Provence and Camargue

We work to ensure that the majority of our assets come from local resources
(olive, sunflower, apricot, Camargue salt...).

Widely used in the formulation of our treatments, olive oil is no exception to this principle.

The selected extra virgin olive oil is cold extracted and organic. It holds the Protected Designation of Origin of the Vallée des Baux-de-Provence.

Made in France

An eco-responsible and local approach:

– aim for the lowest possible carbon footprint,

– rely on French know-how, the best in the luxury and beauty sector,

– create jobs by favoring French suppliers and growing the team.

Go back to basics for a simplified beauty routine

Choosing multi-benefit or multi-function treatments, “all-in-one” treatments, means avoiding the accumulation of products in the bathroom and overconsumption.

Above all, it means limiting the number of products on the skin, such as preservatives, and thus reducing the risk of skin sensitization.

Think recyclable

Alyscamps favors approaches to limit its environmental impact and preserve the planet.

We limit overconsumption with multi-active treatments. Pump bottles limit the loss of products and we try to use recyclable packaging (glass and cardboard) as much as possible.

The cardboard used for the boxes is FSC certified, guaranteeing that the forests are managed responsibly and sustainably.

Alyscamps wants to go further by becoming more involved in the circular economy, in particular by recovering waste from the olive tree or by using apricot kernels.

The future of Alyscamps is already taking shape.

Our assets

Olive Tree

Source of polyphenols, squalene, monounsaturated fatty acids, vitamins A, D, E, K

Protects and restores the lipid barrier, anti-oxidant, moisturizing, anti-aging, improves skin elasticity, emollient effect.


Source of flavonoids, anthocyanins and carotenoids.

Boosts hydration immediately
and sustainably, by regulating trans-epidermal water loss and restoring the skin's natural water flow.

Improves skin elasticity.

The sunflower

Source of vitamin E and acid

Antioxidant and anti-free radical properties, acts in synergy with vitamin C.


It softens and softens the epidermis.

It is soothing and nourishing.


Organic virgin apricot kernel oil is particularly rich in oleic acid (omega 9) and pro-vitamin 3.

Hydrating, nourishing and firming power.

hyaluronic acid

Two types of hyaluronic acid, one of which is acetylated (Primalyal ultrafiller - innovative patented active ingredient active in depth).

Hyaluronic acid captures up to 1000 times its weight in water to boost hydration. Anti-aging active promoting the synthesis of collagen, anti-oxidant and anti-pollution.

Acetylated hyaluronic acid acts as an alternative to wrinkle filler treatment.

Vitamin C

The vitamin C used at Alyscamps comes from corn (non-citric base, better skin penetration, less irritating and more effective than free vitamin C).

Antioxidant, anti-radical, anti-aging properties, acts in synergy with vitamin E, stimulates collagen synthesis, boosts radiance, illuminates the complexion.

Improves blood circulation.

Lentisk pistachio tree

Patented active.

Main mechanism
action: inhibits 5-alpha reductase, decreases sebum production and
matifies. Tightens dilated pores, refines skin texture, reduces imperfections (comedones and microcysts)


soothing properties,
anti-inflammatory by limiting the release of pro-inflammatory mediators (cytokine IL-1α and leukotriene B4) and antioxidant by disrupting the chain of reactions leading to free radicals.

Reduces the intensity of redness and the feeling of discomfort.

alpha-glucan oligosaccharide

Patented active: prebiotic

Preserves the cutaneous ecosystem by maintaining the balance of the microbiota
(preferential substrate for feeding skin microorganisms and stimulation of antimicrobial peptides, key markers of immunity).

The gum-4 biosaccharide

Patented active: protects the skin against pollution: Atmospheric (carbon particles, fine particles and heavy metals), UV and domestic.

Limits intra and extracellular skin damage caused by these.

Camargue salt

The salt comes from the saltworks of

It has properties
antiseptic, exfoliating and toning.

He is also an agent who will
improve the texture of our Cleansing Care.


Our shop located in the heart of Arles

16 Republic Square

Our universe, the image of a contemporary Provence

Our credo: to create a place that reflects the care we design. Materials, colors, textures: no detail is left to chance. This small setting made of wicker, wood, stone and ceramics located in the heart of the city of Arles has been specially designed to offer a real moment of well-being to all those who cross the threshold.

Our other points of sale

Showroom at NFP, 15 rue Duphot 75001 Paris (by appointment via

Bienbon - 17, rue du eight mai 1945, 13210 Saint-Rémy-de-Provence

Boutique of the Villa Noailles - Montée Noailles, 83400 Hyères

Uzer Castle - 15, Place General Mangin, 07110 Uzer

Cigoire Bordeaux - 8, rue Louis Combes, 33000 Bordeaux

Emile & Suzanne - 39, rue Auguste Comte, 69002 Lyon

Espace Pura Vida - 18, rue Henri Pourrat, 43000 Le Puy en Velay

Galeries Lafayette Haussmann - Espace Wellness Gallery (-1), 40, Bd Haussmann 75009 Paris

Hotel Les Arnelles**** - Route d'Arles, 13460 Saintes-Maries-de-la-Mer

The Corte Institute / Paulette store - 20 av du neuf Septembre, 20250 Corte

The Veleza Institute - 5 Cour du thrush, 77164 Ferrières-en-Brie

The Selectors - 37, rue Godefroy, 92800 Puteaux

Maison Orso - 3, rue de Montfort, 35000 Rennes

Moulin La Cravenco - Route d'Eyguieres, 13280 Raphele-Les-Arles

Aupiho Pharmacy - 72 av de la Vallée des Baux, 13520 Maussane-les-Alpilles

Camargue Pharmacy - 61/63 avenue du Dr Robert Morel, 13200 Arles

Dauphine Pharmacy - 57, rue Dauphine, 75006 Paris

Pharmacy of the Church - 55 Grand Rue 30230 Bouillargues

Pharmacy of the Magi - 29, avenue du Moulin Grand Rue 30960 The Magi

Martin-Caille Pharmacy - Zone Fourchon, 13200 Arles

Mendelsohn Pharmacy - Place Raoul Coustet, 13370 Mallemort

Parc Monceau Pharmacy - 63 rue de Courcelles, 75008 Paris

Provencal Pharmacy - Market Square, 13103 St Etienne du Grès

Poutingues & Co - 1, rue de la Trésorerie, 30000 Nîmes

And also - select designer gift store- slow shopping - The department store that never sleeps - The best of French creation and eco-responsible French craftsmanship. - Quality, prestige and ethical cosmetics - connected beauty - new e-commerce space committed to luxury - transparent, efficient, desirable - luxury and eco-responsible select store


Couvaloup Mediterranean Living - Langstraat 24, Wassenaar

ITALY - ​​select mediterranean lifestyle store